To find a WingZ near you, simply open the WingZ app. You’ll automatically be taken to the map screen, showing all available WingZ vehicles in your area. If you don’t see any vehicle icons displayed on the map, zoom out to search a wider area.
To unlock a WingZ scooter, simply open the WingZ app and tap on the “Ride” button at the bottom of the screen. From here, either scan the QR code using your phone’s camera or manually enter the 6-digit vehicle code located beneath the QR code.
No special license is required, but in some states a driver’s license is necessary to ride an electric assist scooter.
How to earn ride coupons?
You can earn WingZ credits by successfully inviting friends to ride who are new to WingZ. You can do this by sharing your referral code via “Get Free Credits” in the WingZ app menu.
The WingZ credit amount is subject to change.
How to add a promo code?
To add a (valid) promo code to your account, please go to “Promotion” icon which can be found in the app right part of the screen. Then tap “View Promos” and apply your promo code. Once added, it will automatically be applied to your next ride. Please note that only ONE promo code can be applied to every ride, and the promo code with the closest expiration date will be applied first.
My promo code didn’t work
Here are some important things to know about promotions.
You can see the details of your promotions in the “Wallet” section of your app menu.
If you’re not sure if your promotion applied to your most recent trip, check your receipt for the Promotions line item
You must enter the promotion code to your Wallet within the validity period for it to apply
Promotion codes can have expiration dates
Some promotion codes only apply in specific areas
Some promotion codes have limited quantities and are applied on a first-come-first-served basis
Some promotion codes can only be redeemed one time per person
Some promotion codes are only valid for new users who have not take a rider before.
Some promotions are unique to a user and cannot be transferred to another user
If you have reviewed the list above and your promo code did not work, please submit a request and we will adjust your payment accordingly.
The battery is splash proof, meaning it can withstand both rain and snow.
Our WingZ electric scooters are monitored remotely by both local staff . When a scooter is running low on power, our local staff will replace the battery.
WingZ has a maximum range of 40 km, depending on usage.
Most cities have a maximum speed limit of between 17-20 kph. WingZ’s is just below that, at about 17 kph.
All cities are different regarding helmet laws and electric assist vehicles. Please consult your local DOT for specific information on helmet laws where you’re riding.
You must add Credit Card to the WingZ Wallet :
Adding a Payment Method
To take a Fly on your WingZ, you must first set up a payment method.
To make sure your new payment method is used as the default one for your upcoming rides, tap on the checkmark to the left of the payment method name. The app shows a green checkmark next to the default payment method. You can always change your default payment method by tapping on the checkmark next to the payment method of choice.
The payment will be automatically deducted from you card at the end of your Fly
I started the trip and was immediately charged 5 Azn. Why? Will I get the difference back if I hit a smaller amount?
To avoid fraud, we use a payment control mechanism. When the service is activated, a deposit of 5 azn is taken from the registered card, taking into account the activation amount and the driving time according to the cost per minute. After the time covered by the deposit has expired, the system will try to take the next 5 azn deposit for the next period of time, and so on, after each covered period of the trip. At the end of the trip, if the duration of the last trip interval is less than the amount of the deposit, the difference is returned to the renter’s card up to three working days. (For example, if the renter traveled for 3 manats at the end of the trip the system will return 2 manats.)
If I don’t have enough money on the balance :
Your balance will be negative, and we will try to charge your card every entry to WingZ application or few times a week .